TradePoint

TradePoint powered by ScriptServer is a powerful Customer Relationship Network (CRN) solution for Microsoft  Navision, Axapta, XAL and C5.

The TradePoint CRN solution provides a professional set of Business to Business self-service features. This means secure online access for customers to purchase products, view statements and invoices, view current orders and product info.

A Business to Consumer sales services, (web shop) is included, enabling you to sell products to the consumer over the internet.

Key Features

• Customer Relationship Network (CRN)
• Customer self-service increases revenues and customer satisfaction through improved customer dialogue, resulting in enhanced customer behavioral data.
• Enhanced knowledge will lead to better services and increased competitiveness.
• It improves customer dialog
• It results in better customer behavioural data. This enhanced knowledge will lead to better services and increased competitiveness
• More efficient utilization of human and IT resources
• Faster and more efficient customer service will lead to substantial ost savings and higher profits

For the company operating a CRN

• It improves customer dialog
• It results in better customer behavioural data. This enhanced knowledge will lead to better services and increased competitiveness
• More efficient utilization of human and IT resources
• Faster and more efficient customer service will lead to substantial ost savings and higher profits

For customers

• Easy to use self-service operation
• Real time response improves the service to customers resulting in greater customer loyalty
• For businesses in general
• More efficient working and improved performance